Extractable’s CEO, Craig McLaughlin is interviewed by Money Summit discussing the Top Three Disconnects in Digital for Financial Services Today. These disconnects are 1) Setting a clear strategy and action plan that is embraced and owned throughout the organization. 2) Creating a consistent and effective user experience and digital design. 3) Spending more time understanding the data analysis and the behavior of consumers inside digital experiences – fixing the adage of FSI’s being data rich and insight poor.
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