Resident Experts in Healthcare

Extractable understands the complexity of healthcare systems and how patients engage and behave online. And we’ll use that knowledge to help you increase awareness, referrals, patient volume and patient satisfaction.

Diagnosing Digital Healthcare Strategies

We leverage patient and physician behavioral insights to develop the strategy, design and technology that drive optimal digital health experiences. We dive deep in to every healthcare engagement to better understand all aspects at play—from patient and clinical concerns to billing processes and electronic medical records to physician referral approaches—giving us a unique 360-degree view.

And because we specialize in healthcare, we begin every healthcare engagement with a leg up. We start by speaking your language, including the delicate dance between plain language and medical taxonomies.

We understand that the average user searching for information on bone cancer needs to see an oncologist who may ultimately make a diagnosis of stage III osteosarcoma. We’ll translate that knowledge into content and UX strategies that connect patients with the right doctor, leading to more appointments.

This healthcare UX co-creation exercise allowed physicians and patients to prioritize content and provide our health system client its clearest view of user needs.

Healthcare has become a morphing industry with a move away from traditional care/payer models to a new model of Accountable Care, an influx of billions of dollars in digital health initiatives, and more Americans covered by insurance than ever before.

We’ll help you take advantage of this new paradigm by working to integrate new digital health tools and transform your digital channel to meet your Accountable Care goals. We will deliver new online experiences that capture the attention of prospective patients and referring physicians alike to better meet the health needs of your community.