The Three Disconnects in Financial Services: An Interview with Craig McLaughlin of Extractable

Extractable’s CEO, Craig McLaughlin is interviewed by Money Summit discussing the Top Three Disconnects in Digital for Financial Services Today. These disconnects are 1) Setting a clear strategy and action plan that is embraced and owned throughout the organization. 2) Creating a consistent and effective user experience and digital design. 3) Spending more time understanding the data analysis and the behavior of consumers inside digital experiences – fixing the adage of FSI’s being data rich and insight poor.