Over at Juxtaprose (just added to our blogroll), Jay Fienberg recently wrote about the danger of making a fetish of any one particular tool in your toolkit:
But, no matter how magical a saw, it’s not so great for the people who need to drive nails. And, it’s not like hammers work and saws don’t – they’re just different tools that do different things.
Working from the strategic, information architecture-informed approach, we aren’t tied to one information tool over another. We get to see firsthand (and, otherwise, we study secondhand) all kinds of different tools in different environments, used by different people for different tasks. And, we get to use this approach to find and design the right tools for specific people to get good information (where “good information” is, in itself, often something specific to those specific individuals).