We leverage patient and physician behavioral insights to develop the strategy, design and technology that drive optimal digital health experiences. We dive deep in to every healthcare engagement to better understand all aspects at play—from patient and clinical concerns to billing processes and electronic medical records to physician referral approaches—giving us a unique 360-degree view.
And because we specialize in healthcare, we begin every healthcare engagement with a leg up. We start by speaking your language, including the delicate dance between plain language and medical taxonomies.
We understand that the average user searching for information on bone cancer needs to see an oncologist who may ultimately make a diagnosis of stage III osteosarcoma. We'll translate that knowledge into content and UX strategies that connect patients with the right doctor, leading to more appointments.