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Extractable at Forrester’s CX Forum West

Forrester

Extractable  will be attending the Forrester's Customer Experience Forum West in LA!

WHEN/WHERE: Thursday, November 6, 2014 – Friday, November 7, 2014 in Anaheim, CA

"Why Good Is Not Good Enough"Welcome to a new, more competitive era for CX. From now on, it’s not enough to think you know your customers - you have to really know what they care about most. What's more, you’ll need to understand the critical roles that your people, processes, and technologies play in delivering a compelling experience.

At this Forum, Forrester will debut new research that reveals the drivers of customer experience quality - the factors that truly matter to customers.

We're looking forward to networking with this year's attendees.

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