Enterprise search remains a gigantic puzzle for many people. Both in IT and in line-of-business departments, the task is to assemble all the pieces to enable real progress. The search function should facilitate knowledge sharing, effective information delivery, customer satisfaction, and business operations improvement. What enterprises need from search is changing. Technologies are changing. Yesterday’s answers may not fit today’s questions.
Mark Ryan, EXTRACTABLE’S Chief Analytics Officer will be discussing, “The Road to Superior Search Results: Web Analytics, Industry Data, and User Research.”
November 6th, 2013
11:15 a.m. – 12:00 p.m.